Before ordering on the website selling “ À toute vitesse! “products, Please take the time to read this.
Terms of website " À TOUTE VITESSE! "
By accessing our website, you accept the terms and conditions below. We reserve the right to change these terms and conditions at our discretion at any time and without notice. All orders and purchases made through this website are subject to these terms and conditions. Use of this website and orders placed through our website are subject to the laws and courts of the Province of Quebec and the laws of Canada. The user is obliged to comply with these laws. The United Nations Convention on Contracts for the International Sale of Goods shall not apply. All prices are in Canadian dollars and all charges are processed in Canadian dollars. All prices on this site are subject to confirmation. These prices could be different in our booths or stores. You agree to pay all charges payable (including taxes, if applicable) in relation to your order. We reserve the right to limit the amount of items you purchase. We also reserve the right to cancel orders, and this is at our discretion.
Our responsibility
We make reasonable efforts to deliver items as quickly as possible and within the time specified. However, we are not responsible for shipments that are delayed for reasons beyond our control. All items are delivered by a third party, and delivery is subject to the conditions set forth in the shipping contract. We reserve the right not to ship to certain addresses. We are not responsible for the following: mail messages that are lost, incomplete, illegible, misdirected or stolen. Unavailability of connections, transmissions that are garbled, have failed, are incomplete or delayed, the failure of communication line disturbances or malfunctions of software or hardware or other technical failures, these circumstances affecting, disrupting or corrupting communications. À TOUTE VITESSE ! INC., Directors and employees are not responsible for damages arising from access to this website or sites to which we link, predictable or not.
Copyright
Any text or graphic content on this site, its organization, presentation or disposition, our organization and domain name belong to us and are therefore protected by copyright. It is prohibited to copy, reproduce, display or republish in any way documents, photos or images contained in this site. These documents may be downloaded, viewed or printed by the user for legitimate non-commercial or personal. Otherwise, the publication or use of these materials on any other website without our prior written consent is prohibited and all rights are reserved. The brand name and logo displayed on this site are registered trademarks of À TOUTE VITESSE! INC. and it is forbidden to use them for your own purposes. Images of people posted on this site are used with permission or in accordance with applicable laws. Reuse without permission may violate the rights to privacy and publication rights of those persons information.
Information and security features for online orders.
When you place an order online, we only ask you the necessary information to complete the processing of your orders and invoicing. À TOUTE VITESSE ! INC., respect the privacy of your personal information. Your personal information will never be lent or sold to anyone. We share personal information about our users with reliable shipping and credit card companies for processing and ship your order. We do not provide outside companies with any information that is not strictly necessary for these purposes. We may use the information to contact you regarding your order or other offers from À toute vitesse! that we believe relevant to you.
General information on using the site
We store information about the pages viewed by all visitors to our website. These data include the addresses of Internet Protocol (IP), the type of browser, Internet Service Provider (ISP), the page that the visitor has directed to the site or the last page visited before leaving the site, the type of platform used, date and time of the visit, the connection speed, playback time, display time and number of clicks. We use this data as a whole, to compile statistics and reports for use of À TOUTE VITESSE! website and to improve the online experience for all visitors to our site.
The availability of products shown
According to the quantity ordered, delays could occur, and you will be notified by email.
Return Policies
If an exchange or refund is necessary, please email us immediately to return the merchandise unused within 7 days of receipt, with the packaging and labels intact, including the original invoice.The shipping and handling is always at your expense and is not refundable. After 7 days and up to the 15th day of receipt of your goods, we will only accept exchanges.
Important:
- Unfortunately, we cannot refund or exchange used or damaged goods.
- If accepted, the returns will be reimbursed on the credit card used in the original purchase only.
- When returning goods, please retain proof of shipping carrier. À TOUTE VITESSE! INC. cannot be held responsible for returned goods not received or damaged in transit.
- Please pack and seal perfectly your return shipment. À TOUTE VITESSE ! INC. only accepts return packages that are prepaid. We cannot accept COD deliveries or collect.
With your RMA, you will get the address required to complete the appropriate return.
